Epicor Software Corporation
Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional service automation (PSA) software solutions to midmarket companies and divisions of the Global 1000. Founded in 1984, Epicor serves over 20,000 customers in more than 140 countries, providing solutions in over 30 languages.
Employing innovative service-oriented architecture (SOA) and Web services technology, Epicor delivers end-to-end, industry-specific solutions for manufacturing, distribution, retail, hospitality and services that enable companies to drive increased efficiency, improve performance and build competitive advantage. Epicor solutions provide the scalability and flexibility to meet today's business challenges, while empowering enterprises for even greater success tomorrow. Epicor offers a comprehensive range of services with its solutions, providing a single point of accountability to promote rapid return on investment and low total cost of ownership.
Epicor Enterprise is a comprehensive end-to-end suite of proven industry-specific solutions for the global midmarket enterprise. From CRM and professional services automation to financial and supply chain management, Epicor provides adaptable and agile solutions for real-time enterprises. Epicor solutions are complemented by a full range of services, providing a single point of accountability promoting rapid return on investment and low total cost of ownership.
Epicor for Service Enterprises enables you to respond quickly to the ever-changing demands facing your company. It manages and automates every aspect of your business – from software and service bid management to engagement delivery and resource management to project accounting, portfolio management and beyond – all within a single solution. With a comprehensive groundbreaking adoption of innovative web services technologies Epicor for Service Enterprises is the only ERP for Services solution to offer enterprise functionality at a midmarket total cost of ownership, combining a rich user experience with absolute flexibility and intense performance.
Product Name: Epicor iScala
- Management Software
Epicor iScala is a tightly integrated and industry-specific end-to-end ERP, CRM and SCM solution targeting the divisions and subsidiaries of Global 1000 corporations and large local and regional companies worldwide. Epicor iScala’s seven application suites provide collaborative functionality, country-specific localizations and multi-language capabilities designed to support global, multicompany deployments with significant cross-border trading requirements.
A well-functioning IT infrastructure is essential for the quality and continuity of business processes within an organization. This places demands on the IT department to answer questions quickly, fix problems immediately and find ways to prevent issues in the future. Using Epicor IT Service Management (ITSM) you can provide your IT team with accurate, complete and clear information. You can easily create, trace, summarize and close incidents, problems and change requests. Epicor ITSM enables you to set and monitor varying service levels based on specific agreements and offers your service desk a powerful structured solution for IT management processes.